What our Customers say...

Water Damage Testimonials

quick response, clean, explained everything, reasonable fee

I had a flood in my home. I called SERVPRO of Flowermound and they came out right away (on a holiday) and began the process for restoration and remediation. I couldn't have asked for a better experience. John and his staff were professional, knowledgeable and courteous. They even took the time to make sure my heirlooms were preserved during the pack out of my home. John went above and beyond and worked with my insurance company to assist me with the reconstruction process. SERVPRO of Flowermound came through for me when I needed them most and made it "like it never happened"! Thank you John and Staff!

Had a leak inside the garage wall. Was worried about the leak and possibility of mold. Called and they were friendly and sent techs out same day. Answered my questions and put my mind at ease.

Helped my mom with a leak and overall had a great experience through this tough time. All my mothers things were treated well and returned cleaner than they have ever been.

Came home to damaged flooring and baseboards caused by our old dishwasher leaking, called and spoke with Megan at the office, she was professional and polite, she sent out two techs right away, when Jake and Noah arrived they explained to me what needed to be done and got right to work drying out my home before any more damage occurred! Thank you!

Had a dishwasher leak that had been going on for some time and didn't know about it. Called around and wasn't given much insight on what to do until I called SERVPRO of flower mound. They guided me through everything and I didn't feel like they were trying to pick my pockets at all. They came in and were able to help me with all repairs quickly. Best experience with a company I've had in a long time. Will highly recommend them to everyone!

I had a family Christmas gathering going on when all of a sudden we discovered mater flowing from a guest bathroom at a rapid rate. By the time we got the water stopped there was quite a mess. The SERVPRO of Flower Mound guys were out there in less than an hour and had all of the water extracted and drying equipment going in virtually no time at all. They made what could have easily been a very expensive nightmare not nearly as bad as it could have been. I can't say enough about how nice James and Zach were in carrying out their duties. Given the circumstances I couldn't have been happier. Simply the best!

I had a water leak in my bathroom and it pretty much destroyed everything. I got in contact with SERVPRO and they did a great job!! Jake answered all my questions and made sure that I was informed about everything. They got my bathroom taken care of quickly and they were very professional the whole time. I highly recommend SERVPRO. Thank you Jake for making this whole experience as easy as possible!

Paul & Rudy did a fabulous job helping to restore my daughter & son in law's home after extreme water damage! They were understanding, compassionate, skilled & knowledgeable throughout the process. They made everything better than it was before!!!

Excellent quality of service. Jake was very pleasant to work with and super nice. Thank you SERVPRO for your wonderful employee and services.

Amazing experience with SERVPRO, Rhonda was absolutely wonderful to work with and the owner was kind enough to call me and help walk us through the next steps. I highly recommend this location!

Everyone at SERVPRO was great to work with. Rhonda from the Flower Mound office was fantastic and really helped me to navigate the mitigation process. The team of workers from SERVPRO were very professional and understood the job that needed to be done. They explained in detail the steps required, timelines, etc. Overall, job well done.

First time home owner and had two issues with water damage once 4 years ago and again about 2 weeks ago, both times called SERVPRO and both responded quickly and helped prevent any further damage. The guys stopped by every day to make sure the water cleanup was going according to plan. I hope to never have another water issue again but should one happen a third time, I'm calling SERVPRO! 

Called at 4PM due to a laundry room that was flooded and they had a crew out by 7:00PM same day, on Good Friday. I should preface that with the prior two companies, which I won't name, didn't answer the phone when I called. Zack and another gentleman worked for 2 hours to remedy the situation and did a great job. Zack was very informative and kept me updated throughout the entire cleanup. I appreciate them 1. Answering the phone late on a Friday (Good Friday), 2. Eagerness to get someone out same day to help me and 3. Working late after hours to get all the water out of the house. Thanks SERVPRO of Flower Mound!

SERVPRO of Flower Mound was a HUGE help to us when we were in Lewisville. We will definitely call on them again. Excellent customer service and very efficient. 

We had a slab leak that flooded our floor. Everyone from SERVPRO was always on time or even early. Extremely polite and professional when you are having a stressful day. Not one question went unanswered. Excellent pack out and return with not a single thing scratched or broken. I highly recommend!

SERVPRO of Flower Mound is a great company, the service is friendly, they are professional and knowledgeable, I highly recommend. 

This is the second time that I have used SERVPRO of Flower Mound (last time was at my home in Weatherford, TX), and I have found them to be outstanding both times!

This team has been an incredible group of professionals to help our family! Our water heater burst and flooded our first floor. The crew came in and dried everything out, packed up our belongings, stored them and have been available and helpful to us every step of the way. They communicated daily, giving us updates and asking us what we needed. I would recommend SERVPRO very highly to anyone who needs water mitigation or with any disaster!

Very pleasant and professional. I had made an offer on a house and my inspector requested further investigation of an exterior area of concern for water damage. Time was essential to my predicament. This team was able to come out the next day! They even waited for my realtor to arrive so he could further investigate the interior of the home to ensure my safety. Thank you so much.

You said you'd call back in an hour to schedule, it was less than 10 minutes and the guys showed up early for the appointment. Overall friendly service and a great recommendation!

John and his crews were quick, efficient, and well equipped. This was our first time to go through a water flooding issue. When water trouble hits, time is working against us. Because John is very responsive and so equipped I won't hesitate in his referral!