Recent Posts

Fire damage requires quick action and response time

10/4/2022 (Permalink)

pan fire in a kitchen with man holding phone trying to put out the fire and woman with hands in the air When you experience a fire in your home or business, call the team at SERVPRO of Flower Mound.

A fire is sudden and can be scary for any business or homeowner. No matter how big or small, a fire can cause damage to a structure within minutes. Even if the fire itself is minimal and put out quickly, smoke damage can devastate the structure far beyond what the fire actually touches. As quickly as fire can cause serious damage to a building, it is imperative that you just as quickly address the damage.

Our team is available 24-hours to provide emergency services before a soot chemical reaction occurs on surfaces. After a fire is extinguished, soot residue begins to cover every surface. The smoke can also settle into all fabrics causing secondary damage if not addressed quickly. We have a specialized wash system capable of restoring textiles back to preloss condition. 

Mitigation requires quick action so the faster our team is called out to the site to perform fire, smoke, and soot cleanup, the better the results including lower claims cost. Give our team a call when you experience a fire! 

Failed Water Heater in the Attic Causes it to Rain in Kitchen

9/26/2022 (Permalink)

Water falling from the ceiling with a bald man in a black polo stands near trying to aid. This isn't something you see every day but we are equipped to help resolve this quickly!

While hot water heaters clear up living space being placed in attics, when they fail it causes severe water damage to the rooms underneath. In this case it seemed to be raining in several rooms for this Flower Mound resident.

Thank you to local State Farm Agent Tony Jones for reaching out to our team in order to assist his insured with their emergency services. Our crew was onsite fast to begin the restoration process and reduce as much additional damage as possible.  We were able to walk the customer through the process, explain the next steps, and review what they can expect over the next few days. 

Receiving a call from a local agent means a lot to our team. Knowing that they trust us to take care of their clients reminds us that we are doing a good job. Our franchise works all over the metroplex however, it's always special when it's at home in our community!

Trust SERVPRO of Flower Mound for your Commercial Restoration Needs!

9/12/2022 (Permalink)

green and black air movers on a tile floor next to a yellow wet floor sign Trust SERVPRO of Flower Mound/Lewisville for your commercial restoration needs!

Does SERVPRO of Flower Mound/Lewisville work with businesses on damage restoration? We sure do and we understand how badly you need to get everything back to normal quickly!

When SERVPRO of Flower Mound/Lewisville restores commercial spaces from water damage, mold, or fire damage, we understand that the longer a business cannot operate, the longer it cannot generate revenue. Our team will not only provide emergency services 24/7, we will work around the clock to get your business back up and running as fast as possible. Our office staff will work with your insurance company directly to ensure all of their requirements have been and relieve the headache from you of being the middle man. 

No commercial job is too big or too involved for our dedicated team of professionals and you will always get a member of our staff when calling. If you experience a loss at your business, trust our team to restore it quickly! 972-420-4771

Licensed Remediation Company with the State of Texas

8/30/2022 (Permalink)

microbial growth in the corner of a room with a person wearing personal protective gear to begin cleaning Licensed with the Texas Department of Licensing and Regulation for Mold Remediation.

Did you know that 14 states have enacted various laws and/or regulations to mold assessment and mold remediation? Texas is one of those 14 which prohibits a person from engaging in mold remediation, as defined in the law and regulations, unless that person holds a license from the state. 

SERVPRO of Flower Mound is a Licensed Mold Remediation Company and has two Licensed Mold Remediation Contractors on staff. This means we can handle any size mold remediation project you may have! We work closely with our clients and the Mold Assessment Consultants to ensure the guidelines of the Remediation Protocol are followed in order to achieve Clearance Criteria. 

Our trained staff is available to answer any questions or concerns you may have regarding visible microbial growth, musty odors, and previous water damage concerns. We are also happy to provide referrals to Mold Assessment Consultants as needed. If you have questions regarding mold, give us a call today! 972-420-4771

Texas Weather is Unpredictable

8/25/2022 (Permalink)

green and black drying equipment on the wet brown carpet One hallway of the building after drying equipment was placed.

If you are from Texas you never know what the weather will bring each week. We experienced the hottest July on record since 2011 stretching 21 days of triple digit temperatures while also being the second longest stretch of consecutive days without rainfall at 58! Fast forward to mid August and we now have the wettest August on record with 10.38 inches of rain in one day! 

You can imagine the effects this had on residential and commercial properties including this business in Los Colinas, Texas. Water was pouring from the ceiling in multiple areas of the property causing damage to adjacent rooms. We were able to locate where the water was coming from and informed building maintenance. Over 200 air movers were placed to help restore this property! 

Mother Nature can be unpredictable but our team is always prepared to help in emergency situations such as these.

6 Tips to Prevent Water Damage to your Commercial Space

8/25/2022 (Permalink)

white text explaining Servpro Ready Plan Mobile App against a black background If you don't have an Emergency Ready Plan in place for your business, give us a call today! It can help any employee in the case of an emergency.

How To Help Prevent Water Damage to your Commercial Space:

  1. Train all employees on the location of the water shut off valves and make sure they are easily accessible.
  2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
  3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
  4. Make sure your insurance policy is up to date and you are insured.
  5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
  6. Setup an Emergency Ready Profile of your business with our team in order to keep all of your property information accessible by phone, tablet, online document, or PDF.
  7. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor.

Please save our number to your directory so you know who to call. SERVPRO of Flower Mound/Lewisville: 972-420-4771

How to address a toilet that is overflowing.

8/24/2022 (Permalink)

water puddled on tile floor from white overflowing toilet Don't stress, call SERVPRO of Flower Mound!

Help! My toilet is overflowing!

An overflowing toilet is a problem everyone will likely deal with at some point. When water overflows from the bowl, chances are the culprit is a clogged toilet drain—usually an easy fix with some basic tools.

First, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.

Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you may need to call the city. If you have a septic tank, you’ll need a plumbing company that can flush out your system.

Water damage gets worse the more time that goes by. Call SERVPRO of Flower Mound / Lewisville right away to minimize the damage. We will work with your insurance every step of the way! 972-420-4771

We Restore More Than Structures After a Fire

8/8/2022 (Permalink)

Soot covered stuffed lamb laying on a blue rolling bin Check out the after photo to see how this little lamb was restored back to preloss condition!

When you think of a house fire the first thought is how are you going to clean and restore my home, right? Do you also think about how to restore the contents inside the home as well?

SERVPRO of Flower Mound takes pride in being able to assist customers with every aspect of their loss. Of course we are going to address the structure and return it to preloss condition but we also want to address the everyday things that while small can mean the most. We utilize the Esporta Wash System to get you two weeks worth of clothing back within 24-48 hours, your bedding to reduce up front expenditure, and even your child's favorite stuffed animal to help making your temporary living a little less scary. 

Our team is dedicated to helping you through this process as seamlessly as possible and in order to do that, we take every aspect of the loss into consideration! Take a look at our Before & After photos to see the little lamb that made it back to one very happy customer. 

The Importance of Proper Smoke Remediation

8/5/2022 (Permalink)

Soot covering contents with fallen ceiling insulation Customers cigarette didn't go out and caused a fire in his garage and smoke damage inside the home.

After a fire in a home it's very possible that contaminating smoke has touched every item and area in your home. In smoke, there are residual amounts of chemicals and other bi-products due to burning plastics and other chemical-based items in your home that may have burned in the fire.  Those residual chemicals have been transferred by the smoke and is now left on your walls, furniture, floors, personal items, and other contents in your home.  Even things like your light bulbs in your lamps must be decontaminated or disposed of properly.

It's important to remove and remediate the items in the home that were exposed to the fire and smoke so that they do not further contaminate your home.  The residual amounts of chemicals and other bi-products can irritate: eyes, lungs, skin, and other parts of the body.

SERVPRO® of Flower Mound / Lewisville uses special equipment, techniques, and cleaning products to remove the smoke and soot from your home and salvageable contents. SERVPRO® of Flower Mound / Lewisville will also remove the odors using our industrial air scrubbers and fogging equipment. In most cases, air ducts will need to be cleaned as well along with new HVAC filters installed.

SERVPRO of Flower Mound / Lewisville will help to make it "Like it never even happened."

Comic Books and Water Don't Mix

8/5/2022 (Permalink)

green air movers and a silver dehumidifier sitting on a brown wood floor in a comic book store Comic book stores are fun but you know what isn't - a water damage! Don't worry, our crew cleaned & placed drying equipment before checking them out!

When an unknown water source causes water damage in your business what is the first thing you think of? Do you grab towels and start to dry up the water, rummage for fans to dry, try to locate the water source, or just panic and hope it goes away? 

If you aren't sure what to do when you experience a water loss, give our office a call and our trained office staff will walk you through it. If emergency services are required, our team will be onsite fast to begin extracting water and addressing contents in the affected areas. 

We were able to assist a comic book store in Lewisville with their water damage. Luckily all of the merchandise was up off the floor to avoid damage. Our crew discussed the scope of work required to restore the property to put the customers mind at ease. In order to salvage the floor, we utilized our rescue mats to draw the moisture from the flooring. 

When water enters your property, don't panic, we are here to help 24/7!